A customer relationship management (CRM) system enables an organization to manage their Customer relationships and sales prospects, ideally using a data driven approach. So using a right considerations & suitable software can amplify that process efficiency significantly. It also help differentiate your business from competitors and grow profits.
Author: VCSL
The 4 R’s aka “realities” of future.. VR, AR, MR and XR.
The 4 new Realities (VR, AR, MR & XR) are already changing how we work, play and everything in between. These realities will further reshape the world as we know it today. Technology is constantly evolving as we work to create and innovate, replacing old processes and obsolete technologies with new and improved ones.
RPA market for 2021 & beyond
The Robotic Process Automation (RPA) Industry market will continue its rapid growth through 2021. More enterprises are becoming aware of the power of process automation overall and the number of legacy processes & challenges where RPA is an ‘effective’ answer. What is the RPA market for 2021? Forrester has predicted the RPA software market to… Continue reading RPA market for 2021 & beyond
14 key tips for improving the quality of life & Happiness
Happiness: The Positive Psychology class taught by Ben Shahar attracts 1400 students per semester and 20% of Harvard graduates take this elective course. According to Ben Shahar, the class – which focuses on happiness, self-esteem and motivation – gives students the tools to succeed and face life with more joy. This 35-year-old teacher, considered by… Continue reading 14 key tips for improving the quality of life & Happiness
Industry Trends – Education
Education – Trends: Rapid development of technology that we have been observing over the past decade affects many industries and different aspects of human life. Education leveraging technology solutions to improve learning experiences for students is one of them. The biggest effect of technological revolution on education is that it has made learning process much… Continue reading Industry Trends – Education
Industry Trends – Manufacturing
Manufacturing – Trends: Collaborative robots 3D printing -> faster and cheaper production -> ability to manufacture on demand, instead of having to manufacture big amounts and warehouse them Virtual reality product developers can use it to make modifications to products during the product design stage before they go into modelling process Smart factories -> integration… Continue reading Industry Trends – Manufacturing
Industry Trends – Travel & Hospitality
Travel & Hospitality – Trends Intense competition from low cost carriers and international airlines -> driving down fares Airplane infrastructure upgrades to meet customers expectations: Wi-Fi service onboard, power for devices, etc. AI -> more personalised results offered by the travel websitesChat bots provide customers with better service1) Cosmopolitan, Las Vegas -> Rose robot 24/7,… Continue reading Industry Trends – Travel & Hospitality
Leading RPA products – a brief comparison
RPA is a process where routine, mundane, or repetitive and boring tasks are undertaken by a software called robots, replicating the humans executing tasks. RPA is increasingly becoming a key element of future Digital Transformation journeys. As many realise in recent times, RPA is a process where routine, mundane, or repetitive and boring tasks are… Continue reading Leading RPA products – a brief comparison
Industry Trends – Banking
Banking Trends: Cryptocurrencies Cloud-based storage Greater adoption of biometrics for identity-authentication purposes (face, voice, fingerprint, Eye recognition) Digital banking development -> shrinking global bank branches Open Banking -> transferring the ownership of an account information from the banks to the customer -> designed to increase competition within industry Employing AI to help banks provide contextual,… Continue reading Industry Trends – Banking
Artificial Intelligence: Past & present in human life
Artificial Intelligence Artificial Intelligence, fondly popular as “AI” nowadays is present in some form from ancient times. Remember the solar clocks which follow the sun telling us time through the day ? The concept of an artificial robot is written in fiction in recent times almost since early 19th century. Having said, the robotic revolution… Continue reading Artificial Intelligence: Past & present in human life